Terms of use
These terms of use explain how BirthCareMatch works and what we expect from everyone who uses it. Last updated November 9, 2026.
Using the directory
BirthCareMatch is an online directory. It helps families find and contact midwives, birth doulas and postpartum doulas. We are not a healthcare provider, and we do not give medical advice.
Information on profiles comes from providers, public sources and our own checks. Therefore, always confirm details, availability and credentials directly with a provider before you decide.
Accounts and profiles
You must give accurate information and keep your login secure. Also, each provider may manage one canonical profile. In addition, you may only claim a profile you control.
We may edit, hold or remove content that is inaccurate, unsafe or against these terms of use. In addition, we may suspend accounts that misuse the service.
Reviews and messages
Reviews must reflect your own experience and follow our review policy. Providers and their staff may not review themselves.
Messages go privately to the provider. So, do not send medical records, exact due dates or anyone’s private information.
Paid plans in these terms of use
Paid plans renew until cancelled. Payments run on Stripe. When you cancel, paid features continue until the end of the paid period.
Paid plans never change reviews, credential checks or organic order. Sponsored placement follows our sponsored placement policy. We do not guarantee leads, inquiries or rankings.
Content you post
You keep ownership of what you post, such as profile text, photos and reviews. However, you give us permission to display it on BirthCareMatch and in search results.
You must have the right to share any photo you upload. Also, do not post client faces without consent. We may remove content that breaks these rules.
Contact about these terms of use
If something here is unclear, please ask. Also, if you think content breaks these terms, use correct or remove a listing or email us.
Finally, these terms are governed by the laws of Texas, unless the law where you live requires otherwise.
Limits and changes
We provide the service “as is”. Therefore, to the extent the law allows, we are not liable for decisions you make based on directory information.
We may update these terms of use. When we do, we change the date at the top. Questions? Contact us.