Provider dashboard
Your dashboard keeps everything in one place: profile, availability, messages, reviews and billing.
Sign in to your provider dashboard
Manage your profile, availability, messages and plan.
What each dashboard tab does
Each tab has one job, so you can finish tasks quickly. Overview shows your status, plan and labels. Edit profile changes your details, photo, gallery and credentials. Availability is where you tick open months and confirm they are current.
Messages lists inquiries from families, which we also email to you. Reviews shows published reviews and lets you reply. Plan and billing lets you upgrade, change plans or cancel.
Your messages are private, and we delete them after 180 days by default. Also, we never share who viewed your profile. We only show totals, so families stay anonymous. Finally, you can sign out from any device in your account settings, which keeps your dashboard safe on shared computers.
Dashboard questions
Why did some edits not appear yet?
Changes to your name, roles, location, care settings, website or phone get a quick review first. Meanwhile, your approved details stay public.
How do I add a credential?
Open Edit profile and use Add a credential. It shows as pending review until a moderator checks the official record.
How do I stop receiving messages?
Set “Accepting new inquiries” to No on the Availability tab. Families then see that you are not taking new clients.
Can I use the dashboard on my phone?
Yes. Every tab works on small screens, so you can confirm availability between visits.
Getting the most from your account
Update your availability at least once a month. Even saving with no changes confirms you are current. As a result, you stay in due-month searches.
Next, reply to messages quickly. Families often contact two or three providers at once. Also, respond to reviews with care, and never confirm that someone was your client.
Need help? Visit the contact page. Billing runs on Stripe, so invoices and card updates live in the secure billing portal.