Correct or remove a listing
Found a mistake? You can correct or remove a listing for free. A moderator reviews every request.
How we handle requests to correct or remove a listing
First, a moderator reads your request and checks the profile. Next, we fix the details, merge duplicates or suppress the page. Every change is logged with who made it and why.
Providers can also edit most details themselves after they claim their profile. Corrections and removals never require payment.
Common reasons to correct or remove a listing
Most requests are simple. For example, a provider moved, changed their practice name or stopped taking clients. In those cases, we update the page quickly.
Sometimes a page is a duplicate. Then we merge it into the right profile and keep its reviews. In other cases, a provider retired or never offered the service. If so, we suppress the page.
Providers can also ask us to remove a page entirely. We do this for free, even if the page was suggested by someone else. However, we may keep a private record that the request happened, so the page is not added again by mistake.
Correction questions
How long does a correction take?
Most requests are handled within a few business days. We email you when we finish.
Will a removal delete reviews?
If a page is removed, its reviews are hidden with it. If two pages merge, reviews move to the remaining page.
Do I need an account?
No. Anyone can send a request. However, providers who manage their page can fix most details themselves, which is faster.
Your privacy
We use your email only to handle this request. Please leave out medical details. Learn more in our privacy policy or the FTC privacy guidance.